Impact of Perceived Organizational Politics on Job Satisfaction and Organization Citizenship Behavior
DOI:
https://doi.org/10.56220/uwjms.v3i2.28Keywords:
Job satisfaction, Organizational commitment behavior, Perceived organizational politicsAbstract
Purpose: The present study examines the impact of perceived organizational politics
on the job satisfaction and the organizational citizenship behavior. To find out the
relationship between the proposed variables, a questionnaire was established in order
to collect data from employees of Pakistan ordinance factories.
Design/Methodology: Using the purposive sampling the data collection instrument
was distributed to 150 employees and their corresponding supervisors. Out of
distributed questionnaires 103 of them were rendered usable. All the respondents were
in the same work conditions. Respondents having same problems in the organization.
Respondents were from the age group of 18 to 70. Fresh employees and the
experienced employees both were the participant. Privacy of the respondent’s
information was top priority. Questionnaires have Statistical Package of Social
Sciences has been used in the study for both descriptive and inferential analysis due to
its proven predictive power. Various tests have been applied in this study such as
descriptive analysis, correlation, and reliability test prior to hypothesis testing. For
hypothesis testing, regression analysis has been used with the help of SPSS.
Findings: The findings of the study states that organizational politics have a significant
and negative impact on job satisfaction and organization citizenship behavior. This
study enables the top management that how to deal with the organizational politics.
Implications: This study enables the management of organizations to know the
adverse outcomes of organizational politics.
References
Anam, J., Sany Sanuri, B. M. M., & Ismail, B. L. O. (2018). Conceptualizing the relation between
halal logo, perceived product quality and the role of consumer knowledge. Journal of
Islamic Marketing, 9(4), 727-746.
Ardıç, K., Uslu, O., Oymak, Ö., Özsoy, E., & Özsoy, T. (2016). Comparing person organization fit
and person job fit. Journal of Economics & Management, 25, 5-13.
Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship
between affect and employee “citizenship”. Academy of management Journal, 26(4), 587-
Blau, P. (2017). Exchange and power in social life: Routledge.
Camman, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The organizational assessment
questionnaire. Manuscrit non publié, University of Michigan, Michigan.
Caught, K., Shadur, M. A., & Rodwell, J. J. (2000). The measurement artifact in the organizational
commitment questionnaire. Psychological Reports, 87(3), 777-788.
Chang, C.-H., Rosen, C. C., Siemieniec, G. M., & Johnson, R. E. (2012). Perceptions of
organizational politics and employee citizenship behaviors: Conscientiousness and selfmonitoring
as moderators. Journal of Business and Psychology, 27(4), 395-406.
Cropanzano, R., Howes, J. C., Grandey, A. A., & Toth, P. (1997). The relationship of organizational
politics and support to work behaviors, attitudes, and stress. Journal of Organizational
Behavior: The International Journal of Industrial, Occupational and Organizational
Psychology and Behavior, 18(2), 159-180.
Guest, D. E. (2004). The psychology of the employment relationship: An analysis based on the
psychological contract. Applied psychology, 53(4), 541-555.
Guo, Y., Kang, H., Shao, B., & Halvorsen, B. (2019). Organizational politics as a blindfold:
Employee work engagement is negatively related to supervisor-rated work outcomes when
organizational politics is high. Personnel Review.
Harris, K. J., Andrews, M. C., & Kacmar, K. M. (2007). The moderating effects of justice on the
relationship between organizational politics and workplace attitudes. Journal of Business
and Psychology, 22(2), 135-144.
Janssen, O. (2005). The joint impact of perceived influence and supervisor supportiveness on
employee innovative behaviour. Journal of occupational and organizational psychology,
(4), 573-579.
Kacmar, K. M., & Ferris, G. R. (1993). Politics at work: Sharpening the focus of political behavior
in organizations. Business Horizons, 36(4), 70-75.
Khan, M. Y. (2016). Corporate governance and cost of capital: Evidence from Pakistani listed
firms (Doctoral dissertation, University of Glasgow).
Khan, M. Y., Javeed, A., Mehmood, N., & Khan, W. (2019). Mobile Banking Service Quality and
Customer Satisfaction: An Application of Carter Model. Sarhad Journal of Management
Sciences, 5(1), 15-26.
Lau, A. W., Newman, A. R., & Broedling, L. A. (1980). The nature of managerial work in the public
sector. Public Administration Review, 40(5), 513-520.
Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The
role of affect and cognitions. Journal of Applied Psychology, 87(1), 131-142.
Lippitt, R. (1947). Kurt Lewin, 1890-1947. Adventures in the exploration of interdependence:
JSTOR.
MacKenzie, S. B., Podsakoff, P. M., & Ahearne, M. (1998). Some possible antecedents and
consequences of in-role and extra-role salesperson performance. Journal of marketing,
(3), 87-98.
Martin, B. A., Bowen, C.-C., & Hunt, S. T. (2002). How effective are people at faking on personality
questionnaires? Personality and Individual Differences, 32(2), 247-256.
Maslyn, J. M., & Fedor, D. B. (1998). Perceptions of politics: Does measuring different foci matter?
Journal of Applied Psychology, 83(4), 645-653.
Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: Theory, research, and
application: Sage.
Nehmeh, R. (2009). What is organizational commitment, why should managers want it in their
workforce and is there any cost effective way to secure it. Swiss Management Center
(SMC) working paper retrieved at www. swissmc.
Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome: Lexington
Books/DC Heath and Com.
Organ, D. W., & Konovsky, M. (1989). Cognitive versus affective determinants of organizational
citizenship behavior. Journal of Applied Psychology, 74(1), 157-164.
Pedhazur, E., & Pedhazur Schmelkin, L. (1991). Exploratory factor analysis. Measurement, design
and analysis: An Integrated Approach. Lawrence Erlbaum Associates, Hillsdale NJ. 590,
Randall, M. L., Cropanzano, R., Bormann, C. A., & Birjulin, A. (1999). Organizational politics and
organizational support as predictors of work attitudes, job performance, and organizational
citizenship behavior. Journal of Organizational Behavior: The International Journal of
Industrial, Occupational and Organizational Psychology and Behavior, 20(2), 159-174.
Rosen, C. C., Ferris, D. L., Brown, D. J., Chen, Y., & Yan, M. (2013). Perceptions of organizational
politics: A need satisfaction paradigm. Organization Science, 25(4), 1026-1055.
Rosen, C. C., Harris, K. J., & Kacmar, K. M. (2009). The emotional implications of organizational
politics: A process model. Human Relations, 62(1), 27-57.
Silla, I., Gracia, F. J., & Peiró, J. M. (2005). Job insecurity and health-related outcomes among
different types of temporary workers. Economic and Industrial Democracy, 26(1), 89-117.
Smith, C., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and
antecedents. Journal of applied psychology, 68(4), 653-663.
Templer, K. J. (2018). Dark personality, job performance ratings, and the role of political skill: An
indication of why toxic people may get ahead at work. Personality and Individual
Differences, 124, 209-214.
Tepper, B. J., Lockhart, D., & Hoobler, J. (2001). Justice, citizenship, and role definition effects.
Journal of Applied Psychology, 86(4), 789-796.
Wanous, J. P., & Lawler, E. E. (1972). Measurement and meaning of job satisfaction. Journal of
Applied Psychology, 56(2), 95-105.
Yar, M., Javeed, A., & Khan, W. (2018). Capital Structure Determinants of Islamic and
Conventional Banks of Pakistan. Sarhad Journal of Management Sciences, 4(2), 260-270.
Zarea, H. (2012). Organizational citizenship behaviors and their relationship to social capital in
public organizations of Qom province. Iranian Journal of Management Studies, 5(1), 79-